Do I need an account to place an order?
Yes, an account is typically required to place an order on our marketplace. Creating an account ensures a seamless shopping experience, order tracking, and facilitates communication regarding your purchases.
I have forgotten my password: what should I do?
If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Follow the instructions sent to your registered email to reset your password and regain access to your account.
How do I place an order on your site?
To place an order on our site, simply browse the products, add desired items to your cart, and proceed to checkout. Follow the steps, including providing required information and payment details. Once confirmed, you’ll receive an order confirmation, and we’ll process your order accordingly.
Can I place an order over the phone?
At this time, we only accept orders through our online platform, not an app, even on phone. This ensures a secure and efficient ordering process. If you encounter any difficulties, please feel free to reach out to our customer support for assistance.
Can I cancel my order or make changes to it?
At this time, we only accept orders through our online platform, not an app, even on phone. This ensures a secure and efficient ordering process. If you encounter any difficulties, please feel free to reach out to our customer support for assistance.
Which currencies can I shop in?
Our marketplace accepts transactions in US Dollars ($) only.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other options. During the checkout process, you can choose your preferred payment method for a secure and convenient transaction.
Will my personal details stay safe?
Yes, we prioritize the security of your personal details. Our platform employs robust encryption measures to safeguard your information. For more details, please refer to our Privacy Policy outlining how we handle and protect your data.
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